Upholding the philosophy of "satisfying demands and requirements, quality efficiency and continual innovation", we will promote “Quality management system” and pursue continual improvement and problem prevention in order to achieve continual improvement process, reduce unconformities and waste. Meanwhile, to improve quality, productivity and customer satisfaction levels.
We bare commitment to
1. Satisfying demands and requirements: Understand customer requirements continually for customer focus.
2. Quality effectiveness: Provide product and service which comply with relevant regulations and requirements asked by customer efficiently.
3. Continual innovation: Commit ourselves to establish, implement and maintain a complete quality management system.
Supplier Management
We have established supplier management procedure that integrates sustainability into daily operations. This includes supplier selection, audits, and performance evaluations. All suppliers are required to obtain certifications for ISO 9001 and ISO 14001. Annual on-site or document-based audits are conducted, and only those who meet our standards are listed as qualified suppliers.
Environmental Protection
All products and packaging materials must comply with our internal Hazardous Substance Management Procedure, as well as international standards including SONY SS-00259, EU RoHS/REACH, and Substances of Very High Concern (SVHC) and halogen-free requirements. Suppliers are required to sign a declaration of non-use of hazardous substances. We also prohibit the use of conflict minerals—specifically Gold (Au), Tungsten (W), Tin (Sn), Tantalum (Ta), and Cobalt (Co)—sourced from the Democratic Republic of Congo and surrounding countries.
Risk Management
We implement a Material Risk Assessment Procedure to identify and evaluate environmental, social, and governance (ESG) issues relevant to our business, based on the principle of materiality. Risk management and crisis response are embedded into daily operations and strategic decision-making to reduce potential impacts and ensure the achievement of our objectives. Each year, relevant departments assess internal control systems and operate procedures based on risk levels, and submit reports for management review and approval.